Limitations of the questionnaire

Kaiwen and Enzo

Singapore is a popular destination for europeans to visit.

1. Which country are you from? Please state.

2)  Do you think singapore is a popular destination for tourists?

Yes/No

3) What attracted you to singapore?

Safe country, Interesting foods ( chilli crab,chicken rice), clean environment or other reasons ( please state)

4) Is singapore a ideal destination for tourists to visit?

Yes/ no

5) What services do you enjoy?

A) friendly staffs b) other stuff

6) What do you enjoy most in singapore?

A) Clean and green environment, Good food, Good weather  B) Other services 

7) Will you recommend to your friends and relatives about singapore?

A) Yes B) No

LIMITATIONS
- Q3 seems to sway respondents to certains answers as they provided suggestions such as chilli crab, chicken rice. The survey should be unbiased and neutral in the questions.
- Q5 & 6 options seems to be too little. Should have provided more choices.

Chermaine and Yingxuan

Travelling apps are the reason tourists visit Singapore How Are We Doing? Please fill out this questionnaire and place it in the box in our lobby. Thank you. How often do you use apps for information before travelling? ¨ 1      ¨ 2      ¨ 3      ¨ 4      ¨ 5 Never Always Please rate the quality of information provided by the travelling app ¨ 1      ¨ 2      ¨ 3      ¨ 4      ¨ 5 Disappointing Useful Was the information provided… Helpful?                                 ¨ Yes | ¨ No Able to help you decide on next visit?   ¨ Yes | ¨ No Prompt and efficient?          ¨ Yes | ¨ No How much does your app answer your questions? ¨ 1      ¨ 2      ¨ 3      ¨ 4      ¨ 5 Disappointing Useful

Travelling apps are the reason tourists visit Singapore How Are We Doing? Please fill out this questionnaire and place it in the box in our lobby. Thank you. How often do you use apps for information before travelling? ¨ 1      ¨ 2      ¨ 3      ¨ 4      ¨ 5 Never Always Please rate the quality of information provided by the travelling app ¨ 1      ¨ 2      ¨ 3      ¨ 4      ¨ 5 Disappointing Useful Was the information provided… Helpful?                                ¨ Yes | ¨ No Able to help you decide on next visit?  ¨ Yes | ¨ No Prompt and efficient?         ¨ Yes | ¨ No How much does your app answer your questions? ¨ 1      ¨ 2      ¨ 3      ¨ 4      ¨ 5 Disappointing Useful ¨ Once every 2 months         ¨ Other

LIMITATIONS

- Questions have no link to the hypothesis eg Q2 is too vague. Perhaps can specify which travel app they use eg 'Booking.com'

- No open ended questions

STRENGTHS
- Good attempt to try to use the survey template found in microsoft

Wai Teng and Shu Wen

Hypothesis

Tourists tend to go to popular places in Singapore.

Survey

1.    What are the places would you like to visit in Singapore besides Sentosa and Marina Bay Sands?

__________________________________________________________

2.    Popular places in Singapore that you visited recently

a.     Sentosa

b.    Marina Bay Sands

c.     Chinatown

d.    Orchard road                                                                                    (             )

3.    What are the less popular places that you know? And went to?

(For Example, Hougang.)                                                                                                                                                                                                             

4.    Which are the places that you would like to recommend to your friends/relatives to visit in Singapore?

5.    I would like to visit Singapore again.

a.     Yes

b.    No

c.     most likely

d.    depends

6.    In general, how would you rate popular places in Singapore?

(10-very good, 5-average, 1-bad)

1         2         3        4         5        6        7        8        9          10

7.    I had a fun time in Singapore

a.     Yes

b.    No

c.     Average                                                                                             (             )            

LIMITATIONS

- Q1 - no need to specify sentosa and MBS. What is the point of stating this two destinations?

- Q2 : What if tourists never visited any of the examples given?

- Hypothesis uses the word 'popular'. It is very difficult to define what is popular and what is not. So perhaps to change the hypothesis.

By: Jonathan and Kai Wen

Hypothesis: Tourists enjoy their stay in Singapore in terms of services and food?

Survey

1)    What country do you come from?

_____________________________________

2)    What culture of food do you like (Eg. Muslim, Chinese, Peranakan) ?

________________________________________

3)    What services do you enjoy in Singapore (Eg. Hotel concierge, Restaurants)?

________________________________________

4)    Why do you travel to Singapore for?

________________________________________

5)    What services were you offered in Singapore during your stay so far?

________________________________________

6)    What food place do you go in Singapore to enjoy your favourite foods?

________________________________________

7)    Is the price of the food in Singapore very expensive as compared to other countries?

________________________________________

8)    What do you rate the services in Singapore hotels or restaurants?

1          2          3          4          5          6          7          8          9          10

Bad                                                 Average                                          Good

LIMITATIONS

- Q2 : Dont provide examples because they will sway tourists in their choices. (Biased opinion)

- Too many open ended questions tourists might not be interested to do the survey as it is too long and draggy

- Too many different types of questions. Try to group similar questions together , perhaps to provide some mcq choices.

Phoebe and Tasmin

Hypothesis: The media is the most effective way to promote attractions in Singapore.

Questions:

1)     Which country are you from? _____________

2)      How did know about Singapore?

o   Social Media

o   News

o   Friends/Family

o   Others: _________

3)      Which of the attractions listed below have you visited in Singapore? Tick circles below.

o   Merlion Park

o   Night Safari

o   Sentosa Island

o   Others: ________

4)      Would you consider Singapore’s attractions well-advertised?

Yes / No

5)      Why so? ___________________________________________________________________

6)      bYEE

LIMITATIONS

- Why got 'BYEE'. Please be professional

- Too little questions

- Attractions options given are too limited. What is a good number to give for options and what are the options to be given?

Name: Nadia & xuanchan

‘Singapore attracts a lot of tourists annually’ how far do you agree with this statement?

Questions to be asked:

1.      Which country are you from?

2.      Is Singapore strongly advertised in your country? (tick the box below)

        Strongly agree

        Agree

        Disagree

        Strongly disagree

3.      What is your purpose in visiting Singapore?

4.      Is Singapore strongly advertised in your country? (tick the box below)

5.      Which place do you find most interesting about Singapore?

6.      Why do you think Singapore attracts a lot of tourists despite being a small country?

7.      How long is your intended duration of stay?

8.      Is Singapore strongly advertised in your country? (tick the box below)

9.      Would you recommend Singapore to your friends or family?

10.   Do you prefer solo travel or group?

11.   Is there a language barrier between tourists and Singaporeans? (tick the box below)

                                Yes                                              No

LIMITATIONS

- When u use the word 'annually' in your hypothesis, u r making a comparison and need data to justify and support that. Suggest to change this word to sometimes more general.

- Too many questions asked.

- Mostly opened ended tourists will not be very interested to do a long survey.

- Some questions are IRRELEVANT to the hypothesis. eg do you prefer solo travel or group? Language barrier?

LArry and Chikin

1)Tourist find out about Chinatown through the media include internet.

Strongly Agree 1 2 3 4 5 6 7 8 9 10 Strongly Disagree

b)Explain why you agree or disagree.

__________________________________________

2)What do you find interesting about Chinatown?

__________________________________________

3)Do you think that people in Chinatown portray racial harmony?

Yes

No

b)Explain WHY you think so.

____________________________________________

4)Do you have anything you would want to recommend to your friends and family?

____________________________________________

LIMITATIONS

- Too short. 

- What has racial harmoney got to do with tourism? No link.

- Q4 has no relevance to the hypothesis

Jocelyn Q(4)

Hypothesis: Majority of tourists coming to Singapore is from Europe

Survey Questions:

1)     Did you choose to visit Singapore because you’ve heard about it through any social media platform?

2)     Which country are you from?

3)     What parts of Singapore have you visited?

4)     Which parts of Singapore are you planning to visit?

5)     What places of Singapore do you know about?

6)     Would you choose to go to another country other than Singapore?

7)     Would you recommend coming to Singapore to your friends and relatives?

8)     If question 7 answered yes: Which parts of Singapore would you recommend them to go to?

9)     If question 7 answered no: Why not?

LIMITATIONS

- Q2 should be Q1 instead. Wrong sequence.

- Provide some MCQs instead 

- Some questions r irrelevant to hypothesis.

Anna and Xingyi

Hypothesis: Tourists that visit orchard road are deeply influenced

by social media.

1) Do you use social media? (Includes websites, internet,

Instagram, twitter and others)

2) If yes, how did you find out about orchard road?

_________________________________________

3) Did you read any travel sites/recommendations before

coming to Singapore? (Circle)

4) Did they recommend orchard road as a place to visit? (Circle)

5) Rate from a scale of 1-10, how effective is social media in

promoting Orchard Road or Singapore in general?

Not effective 1 2 3 4 5 6 7 8 9 10 Very Effective

LIMITATIONS

- Q2 seems to be biased. shoudl have a 'yes ' and 'no ' option. you are suggesting that tourists only visit Orchard road because of social media .

- Q4 does not help to find out abt the hypothesis

IN GENERAL, MOST OF THE QUESTIONNAIRE SEEMS TO LACK VARIETY IN THE TYPES OF QUESTIONS ASKED.

THERE SHOULD BE A LINK OF THE QUESTIONS TO THE HYPOTHESIS.

CONSIDER HOW THE TOURISTS WOULD REACT AND RESPOND TO YOUR SURVEY!

N Level Exam structure

LDQ Sample - Local villagers (sustainable tourism)

Ecotourism

https://www.responsibletravel.com/holiday/20443/peloponnese-turtle-conservation-holiday-greece

(a) Identify the type of tourism in Photograph 1 and describe the characteristics of this type of tourism. [3]
 - Ecotourism
- Conserves the environment
- Improves the well-being of local people

 Note : Do not accept niche tourism. Only YX got this correct. 


 (b) Using Fig. 1, state a location that is a short haul destination from Singapore. Explain why tourists may be attracted to a short haul destination. [3]
 - Bali / Bangkok / Hong Kong
- Cheaper flights due to shorter distance
- Convenience / Lesser travel time that is within 5 hours
 - Tourists do not need to take many days of paid leave to travel
- Ease of travel since no VISA is needed as regional countries have agreement in place to encourage more tourists


 Note: No need to define that short haul is less than 5 hours, unless you are saying that it saves travel time. Short haul does not mean that it is safer! Many students only gave 2 points.  perfect answer : Shuwen, Wai Teng , LV, Kaiwen

 (c) Explain how developments in technology has boosted tourism numbers. Use examples to support your answer. [4]

 - Better and affordable transport : improvements in safety, shorter travelling time and [1],
Example : Budet airlines such Jetstar / Air Asia has lower travelling costs such as no food on board or no baggage for check in, therefore resulted in cheaper air tickets. [1]

 - Ease of access to information : online booking and research, surveillance and electronic checks [1], Example : Online websites such as Trivago/Agoda allows tourists to compare the prices of hotels easily and also provide details such as location and facilities. [1]

Perfect ans : Anna
Note : Can accept the point on routes and agreement : But very difficult to have examples for that


 (d) Study Table 1 below which shows the tourism receipts in country X for the last 10 year.

With reference to Table 1, describe the international and domestic tourism trends shown. [3]

- From 2007 to 2009, both the international and domestic tourism decreased [1] from US 3.5 million to US 2.1 million, and US 31.2 million to US 23.6 million respectively. [1]
 - Both types of tourism then increase [1] from 2009 to 2017 from US 2.1 million to U $3.3 million, and US 23.6 million to US 32.2 million respectively. [1]

Choose any of the 3 points above.



Account for the trends described in d(i) using only demand factors. [3]

 - Disposable income : the growth of income allowed tourists to spend more on goods, services or activities
- Leisure time : people have more annual paid leave and public holidays which allowed them to have more free time to travel
- Changing lifestyle : people travel to relax and take a break, the longer life expectancy also allows retirees to travel etc

Note : Most students got this correct.

 (e) Study Fig. 2, which shows an advertisement for a holiday in Italy. Fig. 2

 With the aid of Fig. 2 and studies that you have made, describe the destination factors that would result in tourism growth in Italy. [3]
 - Attractions : the attractions in Italy such as the Colosseum in Rome or the Leaning Tower of Pisa are the main reasons that attracts tourists.
 - Investment in Infrastructure and services : The government invested in airports, trains and bus services to allow easy access for tourists to travel within Italy easily.
 - Access to information : tourists are able to retrieve information regarding Italy easily such as through advertisement, websites that can help them to plan their travel.

Note : You need to use the information provided in Fig. 2. Since its a 3m question, you can add on your own relevant answer.



 (f) ‘The media has the greatest role in the promotion of tourism.’ How far do you agree with this statement? Give reasons for your answer.

Note: Majority manage to score quite well for LDQ. At least Level 2. A handful of you manage to write all 3 points well in PEE format. However, conclusion still very weak.

Sample conclusion:

The promotion of tourism should be a joint effort by the media, government and international organizations. The 3 factors mentioned above provide a big framework that helps to brand and market tourist attraction, and influence people in their decisions. Additionally, travel writers also play a substantial role in influencing tourists choices as they review the attractions based on their own experiences and share this information through the internet or smartphone applications.

	Point	Elaborate	Example
Media	Media reports about a country can promote tourism through positive reports.	News and information can be communicated to the public through television, radio, newspapers and Internet.	Visits to the Antarctica, treks in the Himalayas Mountains, homestays with indigenous groups and long-distance cruises are growing in popularity because of favorable media reports.
Government	The Government are involved in planning, funding and building infrastructure projects linked to tourism.	The Government may also setup agencies that devise strategies to promote tourism in their country such as tourism marketing campaigns and promotional events.	The Singapore Tourism Board develops new attractions such as the River Safari and the Integrated Resorts. It also aims to develop Singapore as a destination for leisure and business.
International Organization	The group of different countries work together to encourage tourists to visit a place.	There are international organizations that actively promote sustainable tourism so as to conserve the environment.	The Organization for Economic Cooperation and Development Tourism Committee (OECD) helps to address economic, sustainability and employment issues in Tourism.
Travel writers	Travel writers offer their comments on social platforms which can help to promote tourism.	They use platforms such as travel websites, travelogues and guidebooks to provide opinions and reviews about destinations that they have been to.	Bloggers can write reviews on travel blogs about the destinations that they have visited. They can evaluate the climate, accommodation and transport of the place which will influence the decision of tourists to visit the destination.